FREQUENTLY ASKED QUESTIONS | |
What is the camp refund policy? Refunds, minus the 20% deposit, will be issued if cancellation is made 31+ days prior to the start of the camp session. No refunds will be given if cancellation is made 30 or fewer days prior to the first day of the enrolled camp session. Funds can be applied to a different camp session within the same summer if there is room in that session. Neither refunds nor credit will be issued for camper absences (including illness), non-participation in activities, or inclement weather closings. Do I have to pay in-full at the time of registration?No. A non-refundable deposit of 20% of the total cost of camps must be made at the time of registration and purchase. Payment in-full is due by Tuesday, the week prior to the camp taking place. Campers registered for multiple camps can make payment in-full on a rolling basis throughout their attendance. Final Payment Schedule
Where is the pick up and drop off location? Staff will greet campers at a bus cutout on 49th Street. Will the STEM campers be in the same room regardless of age? No. The one age bracket of campers will be in the Monarch Esports Arena and the other will be in the ODU Game Design Lab. The groups will alternate locations from one day to the next to get the experience of being in both settings. How early should we arrive for camp? Campers are encouraged to arrive 10-15 minutes prior to the start time of camp. Daily instruction will begin promptly at the start time of the camp. Can my camper(s) attend multiple camps in a single day? Yes, campers that have interest in the STEM topic and the esports game titles on a particular week can register for both sessions. Campers that register for both sessions will receive a $100 rebate on their registration if they use the discount codes below. Campers attending both camps should bring their lunch with them. What are the discount codes for a camper attending a STEM and Esports Camp in a single week? The codes are the text inside the quotation marks. Week 1 - "LEVELUP1" Week 2 - "2LEVELUP" Week 3 - "L3VELUP" Week 4 - "LEVELUP4" Week 5 - "5LEVELUP" Will campers be provided a meal? Because of the durations of the camps, there won't be a full meal available. There will be snacks available every day. Campers attending a STEM and Esports camp are encouraged to bring a lunch to campus. *The exception to this policy is for weekend boot camps. Cost of a daily meal is included in registration.* I have two campers of similar age but they fall into different camp sessions. Can I request that they are put together? We can make accommodations for campers to be in the same room. Be mindful that the STEM camps may be paced differently depending on the age group. Can my camper bring their own headset, controller, keyboard, or mouse to the Esports camps? Yes, campers can bring their own gaming peripherals to camp. Gamers tend to be more comfortable with their own gear. However, ODU is not liable for damage or loss of equipment. |
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If there are other questions that you think should be placed here, please contact us at [email protected] and let us know! |